En suitesmine.com (en adelante PROMOTORA IRMAN SA DE CV), somos conscientes de la importancia de mantener la confidencialidad de la información personal y sensible de nuestros huéspedes y clientes. Estamos comprometidos con la protección de su información y privacidad, de acuerdo con la Ley Federal de Protección de Datos Personales en Posesión de los Particulares, publicada en el Diario Oficial de la Federación*el 5 de julio de 2010. A continuación, le proporcionamos información importante sobre la recolección y uso de los datos personales.
Data collection
We may collect personal information at various points of contact and interaction with our customers, including our website, reservation system, information shared through social networks, our systems and at the Apparthotel. This information may include: your contact details; information related to your reservation, stay or visit to the Apparthotel; information related to the purchase and enjoyment of products and services we offer; personal characteristics, nationality, passport number or official identification and its place and date of issue; records of previous visits; payment information; RFC, activity, preferences during your stay; marketing and communication preferences; comments and opinions about our services and facilities; packages reserved at the Apparthotel, travel information and preferences. We may also collect information about your travel companions, such as names and preferences during your stay, as well as any medical information you choose to share with us.
Use of personal and sensitive information
PROMOTORA IRMAN SA DE CV uses the aforementioned information to provide you with the services requested or related to a purchase or program. We may also use this information to improve our services, ensure that our website and services are of interest to you, process payments, refunds and requests; respond to inquiries about the goods and services we offer. Additionally, we may use this information to send you communications related to our services, promotions, offers and special events.
Data transfer
PROMOTORA IRMAN SA DE CV may transfer personal information to third parties when necessary for the prevention or diagnosis of medical problems, for medical care or when requested by a competent authority. We may also transfer your data to third parties who manage our software and technological infrastructure to provide our services, perform maintenance or repair failures in our systems.
If the client does not express his opposition to the transfer of his personal data, it will be understood that he consents to this policy.
Protection of personal data
PROMOTORA IRMAN SA DE CV has implemented the necessary physical, technical and administrative security measures to protect personal and sensitive information stored on our servers and systems, preventing unauthorized access or data theft. Our servers are configured with data encryption, and your information is protected by SSL technology when you enter data during reservations or register your email to request information.
Identity and address of the person responsible
PROMOTORA IRMAN SA DE CV se declara como una empresa legalmente constituida conforme a las leyes mexicanas, con domicilio fiscal en Kepler 147, N/A Col Veronica Anzures, CP 11590, Miguel Hidalgo, CDMX, México, y la dirección del Apparthotel en Rio Ebro 64, Colonia Cuauhtémoc, CP 06500, CDMX.
Means to exercise the rights of access, rectification, cancellation or opposition of personal data (ARCO)
Todos sus datos personales son tratados de acuerdo con la legislación aplicable y vigente en el país. Usted tiene derecho a acceder, corregir, cancelar u oponerse al tratamiento de sus datos personales en cualquier momento. Puede ejercer estos derechos enviando una solicitud por escrito a nuestro Departamento de Reservas y Ventas a sales@suitesmine.com o llamando al +52 55 36 66 85 35. Recibirá una respuesta dentro del plazo legal permitido, a través de los medios indicados en su solicitud.
Modifications to this privacy notice
This privacy notice may be modified by PROMOTORA IRMAN SA DE CV at any time. Any changes will be informed promptly through the Suites Mine website, indicating the date of the latest version.
**Data Rights**
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we hold, including any additional information you have provided to us.
You can also request the deletion of any personal data we have stored. This request does not include data that we are legally obliged to retain for administrative, legal or security reasons. In short, it is not possible to delete information essential for a person to remain an active customer (for example, basic data such as email address).
If you request the complete deletion of your data, we will not be able to continue offering support or services related to our products.
—
**Rights under the GDPR**
The privacy of users is extremely important to us. In compliance with the General Data Protection Regulation (GDPR), AncoraThemes allows residents of the European Union to use its services. Therefore, we seek to comply with the standards established by said regulation.
For more information, you can consult the following link: [EU GDPR Information Portal](https://www.eugdpr.org).
—
**Data Protection in Mexico**
In Mexico, the personal data protection system is governed by the **Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP)**, in force since 2010.
🛡 **Purpose of the Law**
Protect personal data held by companies and individuals, guaranteeing privacy and the right to informational self-determination of people.
—
### 🧾 **Main Elements**
– **Responsible**: Natural or legal person who decides on the processing of personal data.
– **Owner**: Person to whom the personal data belongs.
– **Processing**: Any use of personal data (collection, storage, use, transfer, etc.).
—
📜 **Principles of Data Processing**
1. Licitud
2. Consentimiento
3. Information
4. Calidad
5. Finalidad
6. Lealtad
7. Proportionality
8. Responsibility
—
### 🔐 **Derechos ARCO**
Holders of personal data have the right to:
– **Access**: Know what data is held about them.
– **Rectification**: Correct incorrect or incomplete data.
– **Cancellation**: Request the deletion of your data.
– **Opposition**: Refuse to process your data in certain cases.
—
### 🏛 **Supervisory Authority**
The institution responsible for ensuring compliance with this law is:
**INAI – National Institute of Transparency, Access to Information and Protection of Personal Data**
👉 [https://home.inai.org.mx/](https://home.inai.org.mx/)
Avril 2025
