At suitesmine.com (PROMOTORA IRMAN SA DE CV), we understand the importance of keeping our guests' and clients' personal and sensitive information confidential. We are committed to protecting your information and privacy in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties, published in the Official Gazette of the Federation on July 5, 2010. This privacy notice explains how we collect and use personal data.
Data collection
We may collect personal information at various points of contact and interaction with our customers, including our website, reservation system, information shared through social networks, our systems and at the aparthotel. This information may include contact details; information related to your reservation, stay or visit; information related to the purchase and enjoyment of products and services we offer; personal characteristics, nationality, passport number or official identification and its place and date of issue; records of previous visits; payment information; RFC, activity and stay preferences; marketing and communication preferences; comments and opinions about our services and facilities; packages reserved at the aparthotel; and travel information and preferences. We may also collect information about your travel companions, such as names and preferences during your stay, as well as any medical information you choose to share with us.
Use of personal and sensitive information
PROMOTORA IRMAN SA DE CV uses this information to provide requested services or services related to a purchase or program. We may also use this information to improve our services, make sure our website and services are useful to you, process payments, refunds and requests, respond to inquiries, and send communications related to our services, promotions, offers and special events.
Data transfer
PROMOTORA IRMAN SA DE CV may transfer personal information to third parties when necessary for the prevention or diagnosis of medical issues, for medical care, or when requested by a competent authority. We may also transfer data to third parties who manage our software and technology infrastructure so they can provide services, maintenance or system support.
If the client does not object to the transfer of personal data, consent to this policy will be understood.
Protection of personal data
PROMOTORA IRMAN SA DE CV has implemented physical, technical and administrative security measures to protect personal and sensitive information stored on our servers and systems, preventing unauthorized access or data theft. Our servers use data encryption, and your information is protected by SSL technology when you enter data during reservations or register your email to request information.
Identity and address of the data controller
PROMOTORA IRMAN SA DE CV is a company legally incorporated under Mexican law, with fiscal address at Kepler 147, Col. Veronica Anzures, CP 11590, Miguel Hidalgo, Mexico City, Mexico. The aparthotel address is Rio Ebro 64, Colonia Cuauhtemoc, CP 06500, Mexico City.
Means to exercise ARCO rights
All personal data is processed in accordance with applicable Mexican law. You have the right to access, rectify, cancel or oppose the processing of your personal data at any time. To exercise these rights, send a written request to our Reservations and Sales Department at sales@suitesmine.com or call +52 55 36 66 85 35. We will respond within the legally permitted period through the contact channel indicated in your request.
Modifications to this privacy notice
This privacy notice may be modified by PROMOTORA IRMAN SA DE CV at any time. Any changes will be published promptly on the Suites Mine website, indicating the date of the latest version.
Data Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we hold, including any additional information you have provided to us.
You can also request the deletion of any personal data we have stored. This request does not include data that we are legally obliged to retain for administrative, legal or security reasons. If you request the complete deletion of your data, we may not be able to continue offering support or services related to our products.
Rights under the GDPR
User privacy is extremely important to us. In compliance with the General Data Protection Regulation (GDPR), residents of the European Union may exercise the rights granted by that regulation where applicable. For more information, you may consult the EU GDPR Information Portal.
Data Protection in Mexico
In Mexico, the personal data protection system is governed by the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), in force since 2010.
Purpose of the Law
The law protects personal data held by companies and individuals, guaranteeing privacy and the right to informational self-determination.
Main Elements
- Controller: Natural or legal person who decides on the processing of personal data.
- Data subject: Person to whom the personal data belongs.
- Processing: Any use of personal data, including collection, storage, use or transfer.
Principles of Data Processing
1. Lawfulness
2. Consent
3. Information
4. Quality
5. Purpose
6. Loyalty
7. Proportionality
8. Accountability
ARCO Rights
Holders of personal data have the right to access, rectify, cancel and oppose the processing of their data in accordance with applicable law.
Supervisory Authority
The institution responsible for overseeing compliance with this law is INAI, the National Institute for Transparency, Access to Information and Personal Data Protection.
April 2025
